Privacy Policy
Last updated: May 2026
About this policy
This policy explains what personal information we collect, why we collect it, how we use it, and your rights regarding that information.
What personal information we collect
We may collect the following types of personal information: • Name and contact details (email address, phone number) • Organisation or employer name • The nature of the matter you are seeking assistance with • Any other information you voluntarily provide when contacting us We do not collect sensitive information (such as health, financial, or legal records) unless it is directly relevant to the services you have engaged us to provide, and you have consented to us doing so.
How we collect your information
We collect personal information directly from you when you: • Submit an enquiry or contact form on this website • Send us an email or telephone us • Engage our services We do not use cookies, tracking pixels, or analytics software on this website that collect personal information.
Why we collect your information
We collect personal information to: • Respond to your enquiries and arrange consultations • Provide mediation, facilitation, and related professional services • Communicate with you about your matter • Comply with our legal and professional obligations We will not use your personal information for any purpose that is unrelated to the services you have requested without your consent.
Disclosure to third parties
We do not sell, trade, or rent your personal information to third parties. We may disclose your information to: • Professional consultants (such as legal advisers) who assist us in delivering our services — we will obtain your consent before engaging any such third party professional, on a confidential basis • Third-party service providers who help us operate our business (such as our contact form provider, Formspree, Inc.) — these providers are contractually required to handle your data securely and only as instructed by us • Government or regulatory bodies where required by law Where information is shared, we take reasonable steps to ensure it is handled securely and in accordance with applicable privacy laws.
Storage and security
Your personal information is stored securely. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification, or disclosure. Information submitted via our contact form is processed and stored by Formspree, Inc., which maintains its own security and privacy practices. We retain personal information only for as long as it is needed for the purpose for which it was collected, or as required by law.
Access and correction
You have the right to request access to the personal information we hold about you, and to ask us to correct any information that is inaccurate, out of date, or incomplete. To make a request, please contact us using the details below. We will respond within 30 days.
Complaints
If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Principles, please contact us in the first instance. We will acknowledge your complaint within 5 business days and endeavour to resolve it within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on this page.
Contact us
For any privacy-related enquiries, requests, or complaints, please contact us at: Even Ground hello@evenground.com.au Brisbane, Queensland, Australia